The Spa Hilton Marco Island Claim this business

juliana sotoon Google

a month ago

Sue was an absolute ANGEL to my mom and I. Her massages and reflexology led me to write a review which I don't normally do. The outside area and the spa design is Tuscan which is a bit nostalgic for those who have lived in Florida during the early 00s. It gave an authentic luxurious feel to the whole experience. I'm glad to have found this hidden gem. Thank you!

Travel Agency SkyFullon Google

2 years ago

I am disappointed. When I booked the room, I chose one of the most expensive ones, where it was said that it was a two-room suite with a ocean view, and I called the hotel back several times to clarify whether it had a direct ocean view. Manager was told that there are only a couple of such rooms and that the view from the apartment is directly on the sea. That was not truth in fact. And, as a licensed realtor in Florida, I know that a two-bedroom is a living room and two separate rooms. and where we were - it's called a one-room suite. 4 people are accommodated in this room with a side sea view. And at the reception desk they offered me to move even further. Also, I was charged the same amount, and the hotel sent me a check for less. We can put up with a lot, if only the description of the room coincided with what we were provided with. And this was only 2 days of rest over the last year, which we carefully selected and made a mistake in choosing. We offered to pay extra for a better view, but the half-empty hotel turned out to have no rooms closer to the sea. I do not believe. Also, when I tried to contact through the booking system, where I booked the hotel, I asked clarifying questions even before the trip - I did not receive a single answer. And when we got to the hotel itself, they simply lied to me about all my clarifications. Even the price for parking was quoted as $27, which surprised me, but in fact it was $35 per day. And at 1 evening we were without hot water with two babies. And naturally there is no compensation for such inconvenience. Can't compare with hotels, where everything is really for the client. But here they just want to make money and don’t know how to make money. The good thing is we get checking 2 hours before without additional payment. And beach is really nice … everywhere. Hope my comment will change something on better side

drake priestlyon Google

2 months ago

Exceptional experience! So easy to book the appointment and very friendly staff. The massage was fantastic. I've never felt better. I highly recommend this Spa to everyone!

Sam Barkawitzon Google

4 months ago

Just got a beautiful sunless tan from Dane and Corinna! The process was super easy and got me glowing! The shade options made it easy to find my perfect match, it looks very natural. They had several options to add in to the spray (scents, CBD). I chose to add in some shimmer which was so fun!

Christy Edwardson Google

2 years ago

I visited this spa for an 80 minute Marco Island massage that was provided by Leo and it was truly amazing!!! Following the massage I enjoyed relaxing in the steam room, sauna and the hot tub. This spa is an excellent place to unwind and treat yourself!