McCarthy Air Conditioning Claim this business
About
McCarthy Air Conditioning is a swimming pool located in Fort Myers. They offer general contractor, sports activity location and service services. Rated 4.9 stars from 464 Google reviews.
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- Address13723 Jetport Commerce Pkwy #16, Fort Myers, FL 33913, USA, Fort Myers 33912
- Phone(239) 834-5072
- Websitewww.mccarthyac.com/
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Reviews
Very responsive to our request. The lady answering the phone was very informative and helpful. Called late afternoon and Alan was here the next morning. He was very knowledgeable and explained everything very clearly to us. Excellent employee representing your company. We will definitely use McCarthy Air in the future.
Corey, Office Manager & Daniel Lead HVAC Technician displayed above and beyond customer service. Came in short notice, Dan quickly diagnosed the issue and got us up and running. He was thorough and professional, cheerful and very very knowledgeable. Thanks!
The install was excellent. The team showed up on time, answered all my questions, were respectful of our home. Now I can relax worry free during our scorching Florida summer knowing we have a newly installed reliable system. 10/10
McCarthy Air installed our HVAC system in 2021 and has been servicing it every year since. They are always easy to schedule and the staff is prompt, well dressed, courteous, and does clean work. Dan was awesome!
Everything seemed great until the most recent interaction with our service contract. Long story short was told we needed a new heater and board on our 1.5 year old system. Even though it was under warranty the cost they wanted was $750. I had called for a check because the heater just didn’t feel as hot as I thought it would have. Called a second company out to get another estimate and come to find out there is absolutely nothing wrong with my system. The new company explained the temperature difference, showed me readings, and spent over 20 minutes explaining the entire system to me. Called McCarthy to cancel my contract, they wanted $120 and said the owner would be calling me back to discuss this treatment . Two weeks now and haven’t heard a word. Extremely disappointed in this treatment and the lack of attempting to remedy the situation. Response to comment back: I have no missed calls and no VM’s. Also very interesting about the board because the tech told me the heater is what was broke and he just recommended replacing the board at the same time. You are welcome to call me again to try to sort this out, but the heater is working great for past 2-3 weeks.